FAQs about Micro Sensor Service and Payment

Date: 2021-Sep-07

pressure transmiter

Q: Do you operate as a manufacturer or a trading business?

A: MicroSensor is a measurement and control instruments manufacturer with over 50 years of experience. We provide pressure, level, temperature, and flow sensors and transmitters. Product offering optional with HART, RS485, and ModBus protocols. Micro Sensor provides pressure sensors and transmitters that offer mV output as well as standard analog/digital output options, including SPI, I2C, 4~20mA, 0.5~4.5V, RS485, Modbus, and more.  

Q: Could you describe your quality management system?

A: As a manufacturer certified with ISO9001, ISO14001, ISO45001, and ISO/EC 80079-34, we adhere rigorously to quality control and environmental management systems. Every pressure sensor undergoes fatigue testing, calibration, and temperature compensation prior to shipping, ensuring a high standard of quality.  

Q: Do you support customized services and solutions?

A: Yes. OEM, ODM & customized services and solutions are available.

Q: What's the product warranty and after-sales service?

A: The warranty period is 12 months after shipment.

If there is a problem after receiving the product, please contact us immediately. After-sales technical support staff will respond to your question within 24 hours. Support remote online guidance.

Q: How long is the turnaround time for your product?

A: As the manufacturer with our own factory, we maintain inventory for standard mV sensors to accommodate orders of less than 100 pieces. The typical lead time for standard analog or digital output transmitters is 10 to 15 working days. The lead time for OEM/ODM/customized solutions will depend on the specific product requirements and may vary accordingly. You are welcome to inquire about the specific lead times with our sales team.  

Q: What international certifications does MicroSensor Equipped?  

A: Our products are certified with CE, RoHS, UL, ATEX, ship-used DNV, etc.

Q: What are the available payment methods?

A: Pay your order via bank transfer, West Union, etc.

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No. 18, Yingda Road,
Baoji, 721006,Shaanxi,P.R.China

German Subsidiary
Micro Sensor GmbH
Girardetstr. 6, D-45131 Essen, Germany

Tel: +86-29-88346384
Whatsapp: 15114817352
Email: sales@microsensor.cn